Third Party Services
First 30 Days Campaign Launch
Collection Strategy Design
Collection campaigns launch within 7 days or less.
System Access
RevX clients have 24/7 access through our cloud-based portal to view collection activity on all of their collection accounts in live time, as well as, summary collection and financial reports.
Client Management
RevX assigns a Collection Manager to each client, who is responsible for monitoring all collection activity, answering any client questions and conducting collection management calls throughout the month to review collection analytics, performance, strategy and any compliance related issues.
Next 30-60 Days Campaign Management
Collection Management
RevX management monitors all collection activities, including digital correspondence and collection phone calls to measure performance, compliance and customer satisfaction.
Contact Analytics
The RevX proprietary contact algorithm ensures maximum contacts to drive recoveries. RevX management analyzes collection contacts daily and optimizes data tools to ensure contact information is updated and leveraged to maximize right party contact.
Next 60-90 Days Collection Management
Performance Management
Active collection management focuses on recovery results, customer satisfaction and segmentation of non-paying accounts.
Escalation Management
Toward the end of this time period, RevX collection managers conduct a performance and escalation meeting with our clients. During the meeting, recommendations are made to our clients on what accounts in their inventory should be escalated to Legal collections.